Sometimes, with all of our creativity, we have a hard time clarifying what we are saying - so we decided to answer some of the most commonly asked questions about our vouchers! :)
Everything is sold out - how do I order?
In the fall of 2018, we made the decision to switch to a voucher system rather than trying to allow purchases at all times and in all varieties. This helps us to better control our workflow, allows us to try to meet wish dates more consistently, and be able to occasionally get a full night of sleep. If you want to purchase any kind of wing set from us, even custom sets, you must purchase a voucher to get a spot in the queue. No exceptions.
Wow these vouchers are cheaper than the usual wing prices - why?
Vouchers count as a deposit for your order - not the full price of the order. Once you have placed your voucher deposit, we will contact you to get the rest of the wing payment.
What if I have a tight deadline?
We are not able to guarantee any wish dates, so we recommend that you place your voucher order well in advance of when you need it, at least 4-6 months or more. So if your deadline isn’t until June, feel free to purchase a voucher for the January deadline so that you have plenty of time for a buffer in case we have any parts backordered, staff out sick, zombie apocalypse, etc.
I want to order something custom - do I still need to buy a voucher?
Yes. You are able to specify that it is a custom order in the voucher form and in the final payment order.
I’m international - how do I order?
You still need to purchase a voucher - just make up a US address, and then in the comments provide us with your actual international address. International shipping often starts at around $150.