YES! Please order something new and original – we love working on unique and different designs!! You can find pricing for many of our popular designs here on our website at http://www.thecrookedfeather.com/comision-pricing . We currently operate on a voucher system, so in order for us to work on your custom design you still have to purchase a voucher and be added to our queue.
Do you take custom orders/commissions?
Where are you located? Do you ship internationally?
Our shop is in the United States in the state of Arizona. We are happy to ship internationally as many of our designs can be folded and shipped starting at around $150. However, that requires a touch of unfolding and assembly that, without some concerted effort, can make the feathers wrinkled. Here are some assembly instructions:
There is no hard and fast rule when it comes to lead time on a project, as it can depend on several factors including the intricacy of your project and how many orders we currently have in queue. However, a general guideline is that it takes us anywhere from 2 weeks to 6 months to complete an order. Our busiest seasons are convention season (usually spring to fall) and Halloween. We do not accept rush orders because that is not fair to our customers who have paid and are waiting patiently for their wings to arrive and we don’t want to delay them further. Please plan accordingly and try to place your order in advance of when you will need it.
How long does it take to get my wings? Do you accept rush orders?
Why are your prices so high? Do you offer a payment plan?
Everything we make is made to order, we use expensive materials (such as motors, batteries, aluminum and feathers), and each piece takes 60-120 man hours depending on the size. Our prices accurately reflect these facts. We know that cosplay and costuming can be expensive, but we also know that we need to be compensated for our time and expenses. At this time, we no longer provide payment plans because we have had problems with people only making the deposit but never completing their order and then getting upset when they don’t get their wings in time. We may bring it back in the future, but most likely our orders will continue to require a payment in full. In addition, if you would prefer to save money by making them yourself, we invite you to check out our Patreon at www.patreon.com/thecrookedfeather .
Do you do rentals? How about wholesale?
Due to the risk of damage and the fact that almost everything we make is made to order, we carry very little inventory on hand and usually will not rent out wings. If you are interested in renting, please be aware that we may not have a set available or may deny your project should we feel that it does not meet our requirements. Feel free to reach out and we can let you know if it is something we will be able to accommodate.
Because our items are so customized and made to order, we do not offer a wholesale option.
Do you use real feathers? Where do your feathers come from? Can you make Vegan feathers?
Yes, most of my designs use real feathers. The feathers primarily come from molts (in the case of some of the exotics) or are culled prior to feather harvest, typically as part of the US poultry industry (subject to animal cruelty laws). Some pheasants are farmed mainly for feathers, though all my distributors also use their meat and bone. As a hunter, farmer, and omnivore, I firmly believe in the use of the entire animal and see no problem using leftover feathers/hide from meat production.
The largest feathers on most of my wings sets are synthetic. Birds don’t come that big any more. No, I did not murder a California Condor to get them. Why is this in the FAQ you ask? Because some people think I torture endangered birds in my basements apparently (and as a side note, I do not even have a basement)!
If you would like a vegan/fully synthetic pair of wings, I am happy to accommodate though the cost is more due to the additional time it takes to make each individual feather. Please expect a 50% minimum up charge on most wings to account for the additional cost in man hours. This option is only available on sets that already have synthetic feathers as the primaries and secondaries, such as the animatronic wings and the foam and feather mixes. Custom designs are still available though some restrictions may apply.
How do I make my own? Can you give me advice? Do you teach classes?
If you want to make your own and would like help and advice, please join our Patreon at www.patreon.com/thecrookedfeather . You can get access to all kinds of great advice, tutorials, schematics, parts lists, and more starting at only $2.
You may also catch some of our panels and lectures at various conventions. Please check out our Events Calendar for a listing of our upcoming appearances.
We have so many people that need help and advice that we have all our resources there rather than trying to answer each person individually who asks for free help. Thank you for understanding!
Are you available for our show/convention/photo shoot? Can I contact you for an interview? Can I share your photo/video?
We have to spend quite a bit of time in the shop so that we can get orders out but are willing to be a paid guest at shows/conventions that fit into our schedule. We are also happy to do interviews if you can work around our crazy busy schedule. Please reach out to us via email with your details and we will be in touch.
You are free to use any media on our YouTube and Facebook so long as proper credit is given to the shop (The Crooked Feather) in the captions of the video as well as a link to our Facebook, Instagram, website and/or Patreon in the description of the video. We’d also prefer that you include our Owner/Lead Designer’s name Alexis Noriega in the description. A top comment is NOT sufficient for credit as it is not brought along with the video when shared.
The following video is licensed by Junkin Media and you must contact them if you wish to use this clip: https://youtu.be/UVrM5gglCRw
Do you make child size/ horse size/ doll size/ dog size/ etc?
We currently only make human adult size wings and the occasional larger child sizes (usually over age 5). If you’d like to give it a try you can visit our Patreon at www.patreon.com/thecrookedfeather and have access to our parts lists, schematics, etc and then scale them to the size that you are looking for.
Can I call you? Can I text you? Can I stop by your workshop?
With the nature of our business and loudness of our shop, we do not take any orders or requests over the phone. It would also be a safety hazard to have our fans randomly showing up at our workshop! If you have questions or want to order, please reach out to us via our email after you have read through our FAQ’s and we will be happy to start an online conversation with you.
I love love LOVE your work, how can I support you other than buying your wings?
In case you haven’t noticed, we would love more supporters for our Patreon at www.patreon.com/thecrookedfeather !! Or if you just want to make a one-time donation, you can keep the shop caffeinated at Ko-Fi: https://ko-fi.com/thecrookedfeather or sign up for The Crooked Club . In addition, please feel free to share our Facebook posts and videos with your friends. Word of mouth is where most of our business comes from!
Can you make wings that actually make me fly?
No. Our wings are purely decorative and can not be used for flying. Seriously, don't try to fly with them, you will hurt yourself.
Terms & Conditions
All items are custom, so unless you are given special permission to do so we are not able to cancel any orders! This includes: vouchers, wings, upgrades, etc.
Because all items are custom, all items are nonrefundable.
Changes to Orders
We understand that sometimes you will change your costume and need to make minor changes to your wings. As long as we haven’t gotten to the final stages, we are able to make adjustments - however, please understand that by changing your design, you will be adding additional build time to your wings and your wish date will be less likely to be fulfilled. The more times you make changes to your order, the longer it will take us to complete it. Some changes may incur additional costs, which will be invoiced to you.
When you purchase a voucher spot, it puts you into the work queue - BUT, you aren’t guaranteed a wish date and your wings are not started until we have received your total payment. Since vouchers represent a spot in our queue, each voucher is for ONE set of wings. This means that if you buy two vouchers, you are signing up for TWO sets of wings, not that you are able to apply the deposit from two vouchers to ONE set.
We love to support the cosplay community, and that is why we make instructions and plans available on Patreon, here on the website, and on YouTube. That being said, we intend our instructions to go toward personal sets ONLY, and do NOT support individuals taking our plans and instructions and setting up their own competing businesses - NO EXCEPTIONS! We don’t care if you are halfway across the world or across the street, if you are using our intellectual property for monetary gain it is NOT OK. Please respect our intellectual property and the years of hard work we have put into making this company by not stealing our designs, instructions, wording from our website, etc. If you find someone who appears to be setting up a business based directly off of our instructions and plans, feel free to contact us so that we can look into it. Thank you for your understanding and respect!